Support

We usually reply within two working days.

My progress is not on my new iPhone

Make sure both iPhones use the same Apple Account and that iCloud is turned on for Vertical in iPhone Settings › your name › iCloud. Open Vertical and give it a moment to sync. Photos are not backed up and stay on the old iPhone.

A move is missing or in the wrong level

Write to us. Moves are organised into levels by a pole instructor, and we are happy to look again.